1. Introduction

Welcome to SwipeVault (referred to as “we,” “us,” or “our”), a licensed escrow service provider. These Terms of Service ("Terms") govern your use of SwipeVault.live (the "Website") and all services provided by SwipeVault, including but not limited to escrow services, payment handling, document management, and other related services (collectively, the "Services").

By accessing or using the Services, you ("User" or "Client") agree to comply with and be bound by these Terms, which constitute a legally binding agreement between you and SwipeVault. If you do not agree to these Terms, you should not use the Services.

2. Definitions

• Escrow Services: The management, holding, and disbursement of funds, documents, or other assets according to the terms of an agreement between parties to a transaction, typically to ensure the completion of agreed-upon terms.
• Escrow Agreement: The contract between the parties involved in the escrow transaction, outlining the terms, conditions, and instructions for the release of funds or assets held in escrow.
• Client: Any individual, business, or entity that uses the Services to facilitate an escrow transaction.
• Funds: Money or other assets held in escrow by SwipeVault for the benefit of the parties involved in the transaction.

3. Acceptance of Terms

By using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. These Terms, along with any other policies or guidelines posted by SwipeVault on the Website, may be updated from time to time without prior notice. Continued use of the Services constitutes your acceptance of any updated Terms.

4. Services Provided

SwipeVault offers a variety of escrow-related services, including:

• Escrow Account Management: We will hold and manage funds in an escrow account until all terms of the agreement are met.
• Escrow Transaction Facilitation: We provide services to facilitate the execution and completion of escrow transactions between buyers and sellers, lenders and borrowers, or other parties requiring secure third-party involvement.
• Payment Disbursement: Once the terms of the escrow agreement have been met, we will release funds or assets according to the instructions provided by the parties.
• Document Management: We may hold and manage documents related to the transaction as outlined in the escrow agreement.
• Transaction Monitoring: We monitor the status of transactions and provide updates to all parties involved.

5. Eligibility

To use the Services, you must meet the following criteria:

• You must be at least 18 years old and capable of entering into binding contracts.
• You must provide accurate, up-to-date information for identity verification and other requirements, as outlined in the KYC (Know Your Customer) policy.

6. Account Creation and Security

• Account Registration: To use certain features of the Services, you may be required to create an account on the Website. You agree to provide accurate, complete, and current information during the registration process.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to immediately notify us of any unauthorized use of your account or any security breach.
• Unauthorized Access: You agree not to attempt to access the accounts of others, and SwipeVault is not responsible for any unauthorized access or use of your account.

7. Escrow Transactions and Agreements

When engaging in an escrow transaction through SwipeVault, the following conditions apply:

• Escrow Agreement: All parties involved in an escrow transaction must execute a valid, signed escrow agreement outlining the terms and conditions of the transaction, including the release of funds or assets, and any applicable fees.
• Escrow Funds: You agree to deposit funds or assets into the designated escrow account, which will be held securely until the agreed-upon conditions of the transaction are satisfied.
• Authorization: You authorize SwipeVault to act as the neutral third party to hold and disburse funds or assets according to the instructions provided by you and the other parties involved.
• Transaction Completion: The transaction is considered complete when all terms of the escrow agreement have been met, and funds or assets are disbursed to the appropriate parties.

8. Fees and Payment Terms

• Escrow Fees: SwipeVault charges fees for escrow services, which will be disclosed upfront in the escrow agreement. The fees may vary depending on the size, complexity, and nature of the transaction.
• Fee Structure: Fees are typically calculated as a percentage of the escrowed amount, a flat fee, or based on other factors such as document verification or dispute resolution services. Specific fees will be outlined at the time of transaction initiation.
• Payment Methods: Payments to fund escrow accounts must be made via secure, traceable methods such as bank wire transfers, ACH payments, or certified checks. We do not accept cryptocurrency, third-party payments, or cash.
• Refunds: If the escrow transaction is canceled before any funds have been disbursed, a partial refund of the escrow fee may be issued depending on the terms of the escrow agreement. Once funds have been disbursed, fees are non-refundable.
• Late Payments: If there is a delay in funding the escrow account, the transaction may be delayed, and we will notify all parties involved. Failure to fund an escrow account within the agreed timeframe may result in the cancellation of the agreement.

9. Client Responsibilities

As a client of SwipeVault, you are responsible for:

• Accurate Information: Providing accurate, truthful, and complete information during the escrow process. This includes identity verification, transaction details, and payment instructions.
• Transaction Terms: Clearly outlining and agreeing to the terms of the transaction, including payment amounts, deadlines, and conditions for the release of funds or assets.
• Compliance: Ensuring compliance with all applicable laws and regulations regarding the transaction, including anti-money laundering (AML) and tax regulations.
• Notification of Issues: Promptly notifying us of any issues or concerns related to the transaction, including potential disputes or discrepancies in the terms of the escrow agreement.

10. Prohibited Activities

You agree not to engage in any of the following activities while using SwipeVault’s services:

• Fraudulent Transactions: Engaging in any fraudulent activity, including but not limited to providing false information, misrepresenting transaction details, or attempting to manipulate the escrow process.
• Illegal Transactions: Using the Services for any illegal activities, including money laundering, financing terrorism, or any activity prohibited under applicable laws.
• Unauthorized Access: Attempting to gain unauthorized access to SwipeVault’s systems, accounts, or data.
• Disrupting Services: Interfering with or disrupting the operation of the Website or the Services, including the use of viruses, malware, or other malicious software.

11. Privacy and Data Protection

• Privacy Policy: Your use of the Services is governed by our [Privacy Policy], which details how we collect, use, and protect your personal and transaction data.
• Data Retention: We retain records of transactions, including account information, payment history, and correspondence, in accordance with our data retention policy, unless required to delete such data by law.
• Third-Party Services: SwipeVault may use third-party services for payment processing, document verification, and identity verification. These third-party services are subject to their own terms and privacy policies.

12. Dispute Resolution and Arbitration

In the event of a dispute between you and SwipeVault, the following applies:

• Mediation: We encourage all parties to resolve disputes through mediation before pursuing formal legal action.
• Arbitration: Any dispute, controversy, or claim arising out of or related to these Terms, or the breach, termination, or validity thereof, shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
• Jurisdiction: The arbitration shall take place in [Insert Jurisdiction], and the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

13. Limitation of Liability

To the fullest extent permitted by law:

• Indemnification: You agree to indemnify and hold harmless SwipeVault, its affiliates, officers, directors, and employees from any claims, damages, losses, and liabilities arising out of or related to your use of the Services, including any breach of these Terms.
• No Liability for Damages: SwipeVault shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services, even if we have been advised of the possibility of such damages.

14. Termination

SwipeVault reserves the right to suspend or terminate your access to the Services if:

• You breach any of the terms outlined in this agreement.
• We determine, at our sole discretion, that continuing the service relationship is no longer viable.
• You engage in any unlawful or unethical behavior.

Termination will not affect any accrued rights, obligations, or liabilities up to the date of termination.

15. Amendments

We may modify or update these Terms at any time, with or without notice to you. All changes will be posted on the Website, and it is your responsibility to review these Terms periodically. Continued use of the Services after any changes constitutes your acceptance of the updated Terms.

16. Miscellaneous

• Entire Agreement: These Terms, along with any other legal agreements or policies incorporated by reference, constitute the entire agreement between you and SwipeVault with respect to the use of the Services.
• Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

17. Contact Information

For any questions, concerns, or disputes regarding these Terms, please contact us at:

SwipeVault Escrow Services
Email: support@swipevault.live
Address: 24 Derby Road, Liverpool L5 9PR